Koi Story team watching koi in the tank

Welcome to The Koi Story

Fish Pond & Koi Fish Experts

For 25 years, The Koi Story has been a trusted source in the pond community, offering healthy koi for sale, as well as essential koi care services and pond maintenance supplies.

  • Custom Pond Design
  • Koi Fish Sales
  • Maintenance and Health Support
A clean koi pond filtration setup integrated into a finished pond installation.
5.0 113 Google Reviews

One Place for Pond Building and Koi Care

The Koi Story Fish Farm helps customers design, build, renovate, and maintain koi ponds while also offering koi fish for sale. Our work is centered on creating ponds that are attractive, practical, and suited to the needs of the fish living in them.

We also provide pond maintenance support that includes parasite and bacteria identification and control, helping owners understand what may be affecting the health of their pond. Whether you are starting from scratch or improving an existing setup, we bring pond and fish services together in one place.

  • Pond-focused planning. We help shape a pond that fits your property and your goals.
  • Health-minded maintenance. We look for signs that can affect fish and water quality.
  • Convenient service options. Design, construction, care, and koi sales are handled by one team.
Neatly arranged pond maintenance materials beside a pristine koi pond edge.

How We Approach Each Pond

Every pond has different needs, so we take a practical approach to design, construction, and long-term care.

  1. We Start With Your Goals

    We learn what you want your pond to look like and how you want it to function before recommending a path forward.

  2. We Focus On Pond Health

    Our maintenance approach includes attention to water conditions, parasites, and bacteria that can affect koi.

  3. We Keep The Process Practical

    From first discussion to ongoing care, we aim to make the project clear and manageable.

Serving the Hudson Valley and Beyond

From our location in Chester, NY, we serve the Hudson Valley, including Rockland, Dutchess and Sullivan counties and the Catskills. If your pond is within about 100 miles of us, give us a call.

All Service Areas

What Customers Say About The Koi Story Fish Farm

Neil and Jason were so great to work with. After having many failed attempts at getting our koi pond fixed, we got ahold of The Koi Story, and they came out multiple times until they had our pond up and running like it Neil and Jason were so great to work with. After having many failed attempts at getting our koi pond fixed, we got ahold of The Koi Story, and they came out multiple times until they had our pond up and running like it was before. They were very responsive, and communicated thoroughly every step. They took their time, and were percise with their work. I would recommend them to anyone needing any type of maintenance to their pond and would certainly work with them again in the future.
Super friendly and a fantastic source of information!!
I highly recommend The Koi Story. Great price, punctual, debris was cleaned up and taken away, shared some great ideas going forward with the maintenance too. You can tell they care and I am even adopting koi from them I highly recommend The Koi Story. Great price, punctual, debris was cleaned up and taken away, shared some great ideas going forward with the maintenance too. You can tell they care and I am even adopting koi from them. I really thought my pond was beyond repair and I am so very happy
I highly recommend A Koi Story! I was pretty stressed about the koi pond I inherited and wanted to make sure everything was done right. From day one, they put me at ease by answering my questions, explaining the process I highly recommend A Koi Story! I was pretty stressed about the koi pond I inherited and wanted to make sure everything was done right. From day one, they put me at ease by answering my questions, explaining the process, and making me feel confident my pond and fish were in good hands. Their workmanship was excellent, they charged a fair price, and it was obvious they take pride in what they do. Neil was always ready with a joke, which kept things light and made the project even more enjoyable. The best part has been seeing all 19 of my fish swimming together, active and healthy after everything was completed. If you’re looking for honest, knowledgeable professionals who truly care about their customers, I wouldn’t hesitate to recommend Neil and Jason!
Neil and team are great! Love bringing my kids to pick out koi. Excellent selection and Neil is super knowledgable, definitely worth a trip!
Got a beautiful and very healthy koi here at a great price. Highly recommended. The owner is super nice and helpful.
This was the first year of using Neil's services and I am very glad I made the switch. When you are frustrated by a pond problem, Neil can solve it in no time. Very knowledgeable!
We recently hired The Koi Story Fish Farm to service our koi pond, and I couldn't be happier with the results! The team was incredibly professional, knowledgeable, and punctual. They did a thorough job cleaning the We recently hired The Koi Story Fish Farm to service our koi pond, and I couldn't be happier with the results! The team was incredibly professional, knowledgeable, and punctual. They did a thorough job cleaning the filtration system, balancing the water chemistry, and even fixing a leak from the waterfall, all while making sure our fish were safe and healthy throughout the process. They also took the time to answer all my questions and gave me some great tips for daily maintenance. I highly recommend The Koi Story Fish Farm!
I highly recommend The Koi Story Fish Farm. I hired them to redo a pond that had been botched by another contractor, and I’m very happy with the result. The owner is personable, knowledgeable, hardworking, and genuinely I highly recommend The Koi Story Fish Farm. I hired them to redo a pond that had been botched by another contractor, and I’m very happy with the result. The owner is personable, knowledgeable, hardworking, and genuinely helpful. He really listens and works with you to achieve what you want rather than pushing his own creative ideas. The work is neat, thoughtful, and professionally done. It was a great experience from start to finish.
Wonderful experience! The koi were healthy, vibrant, and clearly well cared for. Neil was knowledgeable, friendly, and happy to answer questions. I’m very happy with my purchase and would definitely recommend this koi Wonderful experience! The koi were healthy, vibrant, and clearly well cared for. Neil was knowledgeable, friendly, and happy to answer questions. I’m very happy with my purchase and would definitely recommend this koi farm to anyone looking for quality fish and great service.

FAQ

Your Questions, Answered

If you have a question about your pond, fish, or next project step, reach out and we will be glad to help.

What services does The Koi Story Fish Farm offer?
We provide koi pond design, pond construction, pond renovation, koi fish sales, koi health consulting, pond filtration systems, pond maintenance, and parasite and bacteria identification and control.
Do you build custom koi ponds?
Yes. We help design and construct custom koi ponds based on the needs of the property and the goals of the owner.
Can you renovate an existing pond?
Yes. If your pond needs updates or improvements, we can help renovate it and address issues that affect function or appearance.
Do you offer pond maintenance?
Yes. Our maintenance services are designed to help pond owners keep their water and fish in healthier condition over time.
Can you help identify pond health problems?
Yes. We help with parasite and bacteria identification and control so owners can better understand what may be affecting their pond.
Do you sell koi fish?
Yes. We offer koi fish sales and can help customers find koi for their pond or collection.
What areas do you serve?
We serve the Hudson Valley, including Rockland, Dutchess and Sullivan counties and the Catskills, plus anywhere within about 100 miles of our location in Chester, NY. If you are not sure whether we reach you, give us a call at 845-325-5050.
How can I contact you?
You can call +18453255050, email Info@hotmail.com, or send a message through the contact form to discuss your pond or koi needs.
Do you sell pond supplies and koi food?
Yes. We carry pond maintenance supplies such as water clarifiers and treatments, along with quality koi food. Call ahead and we will make sure we have what you need.
Can I visit your location?
Yes. We are at 320 Bull Mill Rd in Chester, NY. Please call 845-325-5050 before you come, and let us know when you have arrived.
How long has The Koi Story been in business?
For 25 years, The Koi Story has been a trusted source in the pond community for healthy koi, koi care services and pond maintenance supplies.
Welcome to The Koi Story Fish Farm sign at our entrance

Send a Request

Ready to Build or Improve Your Pond

Share your goals, your current pond concerns, or the type of koi you are looking for, and we will help you plan the next step.